Staff Training

This section provides a curriculum outline for training staff and others about the Open Media Project tools. This is a draft in development.

Goal: This training curriculum is directed toward the staff of community television stations. The goal is to provide staff with knowledge about the Open Media Project tool sets from the perspective of end users as well as a staff administrators.

Part A: Open Media Project Introduction

1. Open Media Project: What is the Open Media Project?
2. Drupal: What is it and how does the Open Media Project use it?
3. CiviCRM: What is it and how does the Open Media Project use it?
4. Resources: OMP Handbooks, GDO, IRC

Part B: Getting Into The Site

1. User Accounts and Login
2. Menus and site navigation for authenticated users (non-member public)
3. Menus and site navigation for staff users
4. Overview of other roles, permissions, and access to the site

Part C: Using The Tools

1. Transactions: How do users pay and become members?
2. Classes: How do users sign up for a class?
3. Project: What are projects for? How do users create a project?
4. MERCI: How do users make reservations?
   1. MERCI Handbook: Create A Reservation
5. Show: How do users submit a show to the program schedule?

Part D: Administering The Tools

1. Transactions: How do staff administer online transactions?
2. Classes: How do staff administer classes?
3. MERCI: How do staff administer MERCI?
4. Show: How do staff administer program schedules?
5. CiviCRM: How do staff administer and use other components of CiviCRM?

Part E: Maintaining & Developing The Tools

1. The Drupal Way: Overview of the Open Source development process
2. Upgrades: Why are they necessary?
3. Bugs: How to report bugs or problems?
4. Feature & Support Requests: How to submit requests for new features and support?
5. Documentation: How to contribute to improving OMP documentation?

Part F: Expanding the Open Media Project

1. The Open Media Project Network
2. Sharing Content
3. Sharing Information, Resources, Knowledge